Shipping Policy for MetaBoostPC
Effective Date: January 6, 2025
At MetaBoostPC, we strive to provide our customers with a seamless and hassle-free shopping experience. Our Shipping Policy outlines the details regarding how we process, ship, and deliver your orders. We aim to ensure that your purchase reaches you in a timely and secure manner. Below is a detailed description of our shipping procedures, including processing times, shipping carriers, delivery estimates, and additional terms.
1. Order Processing Time
All orders placed on our website (https://metaboostpc.com) are processed within 1-2 business days. Business days are Monday through Friday, excluding weekends and holidays. Once your order is processed, it will be shipped to the address you provided at checkout. If an order is placed during the weekend or on a public holiday, it will be processed the next business day.
2. Shipping Methods and Delivery Times
We offer various shipping options to cater to your needs, including standard, expedited, and express shipping. Delivery times are estimates, and actual shipping times may vary depending on your location and the chosen shipping method. Below is a summary of the available shipping methods and their typical delivery times:
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Standard Shipping (3-7 business days):
This is our most economical shipping option. Delivery typically takes between 3 to 7 business days, depending on the destination. -
Expedited Shipping (2-4 business days):
For quicker delivery, choose expedited shipping. Delivery typically occurs within 2 to 4 business days. -
Express Shipping (1-2 business days):
If you need your order fast, our express shipping service will get it to you within 1 to 2 business days.
Please note that these delivery times are estimates and may vary due to unforeseen circumstances such as weather delays or high-volume periods (e.g., holidays).
3. Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of the package. You will be able to view the shipping cost before completing your order at checkout. We also offer free shipping on orders over $100 (within the contiguous United States).
4. International Shipping
Currently, we offer international shipping to select countries. International shipping rates and delivery times vary by destination. Please be aware that customs fees, duties, and taxes are the responsibility of the customer. For more information, please contact our customer support team at info@metaboostpc.com.
5. Address Accuracy
It is essential that you provide an accurate shipping address at checkout. MetaBoostPC is not responsible for delays or issues caused by incorrect or incomplete shipping addresses. If you realize that you’ve made an error in the shipping information, please contact us immediately at 361-200-6877 or info@metaboostpc.com. We can update the address as long as your order has not yet been processed.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your package. If you have not received your tracking information, please check your spam folder or contact our support team.
7. Shipping Restrictions
We currently do not ship to P.O. Boxes or APO/FPO addresses. Please ensure that you provide a valid street address when placing your order. Additionally, certain items may be restricted from international shipping due to regulations or size limitations.
8. Lost or Damaged Packages
While we make every effort to ensure that your order is securely packaged and shipped, occasionally, packages may be lost or damaged in transit. If your package is lost or damaged, please contact our customer service team immediately at 361-200-6877 or info@metaboostpc.com. We will work with the shipping carrier to resolve the issue and ensure that you receive your order.
9. Order Modifications and Cancellations
Once an order is placed, we begin processing it as soon as possible. If you need to modify or cancel your order, please contact us at 361-200-6877 or info@metaboostpc.com as soon as possible. If your order has already been shipped, we will not be able to make changes or cancellations.
10. Delivery Issues
In the rare event that your order does not arrive within the estimated delivery time, please reach out to our customer service team for assistance. We will investigate the issue and provide a resolution.